Latest Episodes
55
From Help Desk Technician to What’s Next?
After two years as a successful help desk support technician, you’re ready for more, but is a second-shift data center role the right next...
54
Cross training can help you grow
Worried that cross-training might make your role less secure? This episode explains why sharing knowledge with a colleague can actually strengthen your career, increase...
53
How to become an IT project manager
In this practical career-focused episode, Eric Bloom explains how a business analyst can prepare for a future role in an IT Project Management Office....
51
The Seven types of difficult employees – Part 3 of 3
In the last two posts on this topic, I introduced the concept of dealing with difficult employees by first classifying their specific difficulty and...
50
The Power of Long-Term Networking: Build Relationships Before You Need Them
The best professional networks aren't built when you need a job. They're built years before you need anything. This episode explores the power of...
49
7 More Difficult Employee Types and How to Manage Them — Part 2
Managing difficult employees is one of the most challenging responsibilities of an IT Manager. In Part 2 of this three-part series, we continue examining...