The old manager left, and they had to pick a new one. You had more experience than most of the people in the group. You also do great work, are often asked for help by less-skilled team members and are viewed as a team leader. As a result, you were promoted, and now you’re the manager!
High user satisfaction requires more than just technical skill. It also requires the ability to understand user needs, efficient and effective communication, proper measurement...
Wow, what an industry we’re in, technical mega-trend after mega-trend. There’s gold in them there trends for the techies that can identify a unique...
You are not only the manager of your group, you’re also its leader, primary advocate, mood setter, chief bottle washer and of course its...